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Become a Better Personal Support Worker with our Courses

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Communicating in Conflict

Communicating in Conflict gives PSWs the skills to recognize early signs of conflict, communicate effectively under pressure, and respond with empathy, clarity and confidence in difficult situations. 

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Autism Community Service Provider

This course helps PSWs understand autism, and behaviour through a compassionate, person‑centred lens, equipping them to support clients with clarity, confidence, and respect.
OPSWA MEMBERS ONLY

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Introduction to Autism

An essential overview of autism that equips PSWs with strategies to reduce stigma, understand behaviour, and provide safe, compassionate care.



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Mental Health for PSWs

PSWs learn the essentials of mental health, stigma reduction, and early recognition so they can support clients safely and communicate observations clearly within their care team.

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Palliative Care: A PSW Perspective

This course equips PSWs with the knowledge and skills to observe, report, and respond to end‑of‑life changes while delivering safe, respectful, and comfort‑focused palliative care.

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Professionalism in Practice

  • PSWs build confidence in professional communication, conduct, and workplace expectations while learning practical strategies for teamwork, boundaries, and client‑centred care.

SUPPORTING YOU ALONG THE WAY

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